Frequently Asked Questions (FAQs)
Welcome to Classic Wood. Below youβll find detailed answers about our products, policies, manufacturing process, and delivery system.
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πͺ΅ 1οΈβ£ What type of wood do you use?
We manufacture furniture using 100% solid Sheesham wood (Indian Rosewood).
We do not use MDF, plywood, or particle board in the primary structure.
Each product highlights the natural grain and strength of authentic hardwood.
π 2οΈβ£ Are you a manufacturer?
Yes. We are a registered furniture manufacturer based in Rajasthan, India.
Factory Address:
7, Road No 5, RIICO Industrial Area
Churu, Rajasthan β 331001
GSTIN: 08HLYPP0017E1ZT
Customers can request factory visits by appointment.
π 3οΈβ£ Do you provide free shipping?
Yes β We provide FREE shipping across India.
Delivery Time:
7β12 working days (depending on delivery location)
All products are securely packed to prevent transit damage.
π³ 4οΈβ£ What payment methods do you accept?
We accept:
UPI
Debit Cards
Credit Cards
Net Banking
Secure Online Payments
All payments are processed through secure gateways.
π° 5οΈβ£ Do you offer Cash on Delivery (COD)?
Currently, we accept prepaid orders only.
This ensures secure processing of large furniture shipments and smooth logistics handling.
π 6οΈβ£ What is your return policy?
If a product arrives damaged:
Inform us within 48 hours
Share clear photos of the damage
Our team will review and arrange resolution
Custom-made or customized products may not be eligible for return unless damaged during transit.
π‘ 7οΈβ£ Do you provide warranty?
Yes. Our solid wood furniture comes with limited structural warranty against manufacturing defects.
Normal wear & tear, polish variation, and natural wood grain differences are not considered defects.
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π¦ 8οΈβ£ How is furniture packaged?
We use:
β Multi-layer bubble wrapping
β Foam edge protection
β Protective corner guards
β Secure transit handling
Our goal is safe and damage-free delivery.
π 9οΈβ£ Is your business legally registered?
Yes. We are GST registered in India.
Business Name: Classic Wood
GSTIN: 08HLYPP0017E1ZT
Location: Churu, Rajasthan
π π What are your working days?
We operate all days to support customers and dispatch orders smoothly.
Customer Support:
π +91-9351748879
π§ helpclassicwood@gmail.com
π³ 1οΈβ£1οΈβ£ Why should I trust Classic Wood?
β Registered Indian manufacturer
β Real factory address
β Transparent policies
β Secure payments
β Free nationwide shipping
β Solid hardwood furniture
β Responsive customer support
We believe in complete transparency and long-term customer relationships.
π Final Note
At Classic Wood, we combine traditional craftsmanship with modern quality standards to deliver durable and elegant wooden furniture across India.
