Frequently Asked Questions (FAQs)

Welcome to Classic Wood. Below you’ll find detailed answers about our products, policies, manufacturing process, and delivery system.


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πŸͺ΅ 1️⃣ What type of wood do you use?

We manufacture furniture using 100% solid Sheesham wood (Indian Rosewood).
We do not use MDF, plywood, or particle board in the primary structure.

Each product highlights the natural grain and strength of authentic hardwood.


🏭 2️⃣ Are you a manufacturer?

Yes. We are a registered furniture manufacturer based in Rajasthan, India.

Factory Address:
7, Road No 5, RIICO Industrial Area
Churu, Rajasthan – 331001
GSTIN: 08HLYPP0017E1ZT

Customers can request factory visits by appointment.


🚚 3️⃣ Do you provide free shipping?

Yes βœ… We provide FREE shipping across India.

Delivery Time:
7–12 working days (depending on delivery location)

All products are securely packed to prevent transit damage.


πŸ’³ 4️⃣ What payment methods do you accept?

We accept:

  • UPI

  • Debit Cards

  • Credit Cards

  • Net Banking

  • Secure Online Payments

All payments are processed through secure gateways.


πŸ’° 5️⃣ Do you offer Cash on Delivery (COD)?

Currently, we accept prepaid orders only.
This ensures secure processing of large furniture shipments and smooth logistics handling.


πŸ”„ 6️⃣ What is your return policy?

If a product arrives damaged:

  • Inform us within 48 hours

  • Share clear photos of the damage

  • Our team will review and arrange resolution

Custom-made or customized products may not be eligible for return unless damaged during transit.


πŸ›‘ 7️⃣ Do you provide warranty?

Yes. Our solid wood furniture comes with limited structural warranty against manufacturing defects.

Normal wear & tear, polish variation, and natural wood grain differences are not considered defects.


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πŸ“¦ 8️⃣ How is furniture packaged?

We use:

βœ” Multi-layer bubble wrapping
βœ” Foam edge protection
βœ” Protective corner guards
βœ” Secure transit handling

Our goal is safe and damage-free delivery.


πŸ“ 9️⃣ Is your business legally registered?

Yes. We are GST registered in India.

Business Name: Classic Wood
GSTIN: 08HLYPP0017E1ZT
Location: Churu, Rajasthan


πŸ•˜ πŸ”Ÿ What are your working days?

We operate all days to support customers and dispatch orders smoothly.

Customer Support:
πŸ“ž +91-9351748879
πŸ“§ helpclassicwood@gmail.com


🌳 1️⃣1️⃣ Why should I trust Classic Wood?

βœ” Registered Indian manufacturer
βœ” Real factory address
βœ” Transparent policies
βœ” Secure payments
βœ” Free nationwide shipping
βœ” Solid hardwood furniture
βœ” Responsive customer support

We believe in complete transparency and long-term customer relationships.


πŸ’Ž Final Note

At Classic Wood, we combine traditional craftsmanship with modern quality standards to deliver durable and elegant wooden furniture across India.

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