Privacy Policy

Business Name: Classic Wood
Website: www.classicwood.in
Effective Date: June 15, 2026

At Classic Wood, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our products, contact us, or place an order with us.

Business Information

  • Business Name: Classic Wood

  • GST Number: 08HLYPP0017E1ZT

  • Address: 7, Road Number 5, RIICO, Industrial Area, Churu, Rajasthan – 331001, India

  • Email: helpclassicwood@gmail.com

  • Phone / WhatsApp: +91 93517 48879

  • Website: www.classicwood.in

Information We Collect

When you visit our website, contact us, or place an order, we may collect the following information:

  • Full Name

  • Delivery and Billing Address

  • Phone Number

  • Email Address

  • Payment Information (processed securely through trusted payment gateways)

  • Order and Purchase Details

  • Product and Customization Requirements

  • Communication and Customer Support Details

  • Browser and Device Information

  • IP Address

  • Cookies and Website Usage Information

We collect only the information reasonably required to provide our products, process orders, deliver furniture, provide customer support, and improve our services.

How We Use Your Information

We use your personal information for the following purposes:

  • To process, confirm, manufacture, and deliver your orders.

  • To provide order confirmations and shipping or delivery updates through Email, SMS, Phone, or WhatsApp.

  • To respond to your questions, enquiries, and customer support requests.

  • To discuss product customization, dimensions, finishes, and other furniture requirements.

  • To process payments securely through authorized payment gateway providers.

  • To improve our website, products, services, and customer experience.

  • To prevent fraud, unauthorized transactions, and misuse of our website.

  • To maintain records related to orders, payments, and customer communications.

  • To comply with applicable legal, tax, accounting, and regulatory requirements.

  • To send promotional offers, discounts, new product updates, or other marketing communications where you have provided consent or where permitted by applicable law.

How We Protect Your Information

Classic Wood takes the security of your personal information seriously. We use reasonable and industry-standard security practices to protect information from unauthorized access, misuse, alteration, disclosure, or loss.

Our security measures may include:

  • Secure HTTPS encryption across our website.

  • Secure and trusted payment gateways for online payments.

  • We do not store your debit card, credit card, CVV, UPI PIN, or complete banking credentials on our servers.

  • Access to customer information is limited to authorized personnel and service providers who need the information to perform their responsibilities.

  • Appropriate technical and organizational measures to help protect customer information.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Sharing of Information

Classic Wood does not sell, trade, or rent your personal information to third parties.

We may share your information only when reasonably necessary for business operations or legal requirements, including:

  • With courier, transportation, and logistics partners for delivering your furniture orders.

  • With payment gateway providers for securely processing payments.

  • With trusted technology, hosting, website, communication, and service providers who help us operate our business.

  • With professional or business service providers where necessary to provide our services.

  • With government authorities, regulators, courts, or law-enforcement agencies when required by applicable law.

  • Where necessary to detect, prevent, or address fraud, security issues, or unauthorized activities.

Any third-party service provider receiving information from us is expected to handle such information appropriately and only for the relevant business purpose.

Cookies

Our website uses cookies and similar technologies to improve your browsing and shopping experience.

Cookies may help us:

  • Remember your preferences.

  • Keep your shopping cart active.

  • Understand how visitors use our website.

  • Improve website speed and performance.

  • Analyze website traffic and usage.

  • Improve our products and services.

  • Provide a smoother and more personalized shopping experience.

You may disable or manage cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of our website.

Third-Party Links and Services

Our website may contain links, integrations, or services provided by third parties, including payment gateways, courier or logistics services, social media platforms, analytics services, or other external websites.

These third-party websites and services operate under their own privacy policies and terms.

Classic Wood is not responsible for the privacy practices, security, content, or policies of external websites or services. We encourage you to review the privacy policies of such third parties before providing them with personal information.

Your Rights

Subject to applicable laws and regulations, you may have the following rights regarding your personal information:

  • Right to access the personal information we hold about you.

  • Right to request correction of inaccurate or incomplete information.

  • Right to request deletion of your personal information where legally permitted.

  • Right to withdraw consent where processing is based on consent.

  • Right to opt out of promotional or marketing communications.

  • Right to raise a concern regarding the way your personal information is handled.

To exercise any of these rights or to ask questions about your personal information, please contact us at:

Email: helpclassicwood@gmail.com
Phone / WhatsApp: +91 93517 48879

We may need to verify your identity before processing certain requests in order to protect your personal information.

Children’s Privacy

Our website and services are not intended for children under the age of 18 years.

Classic Wood does not knowingly collect personal information from children under 18. If you believe that a child has provided personal information through our website, please contact us immediately so that we can take appropriate action.

Data Retention

Classic Wood may retain customer information for as long as reasonably necessary to provide our services, complete transactions, maintain business and accounting records, resolve disputes, prevent fraud, and comply with applicable legal and regulatory requirements.

When personal information is no longer required for these purposes, we may securely delete or anonymize it where reasonably practicable.

Changes to This Privacy Policy

Classic Wood reserves the right to update, modify, or amend this Privacy Policy from time to time.

Any changes will be published on this page along with the updated Effective Date. We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect your personal information.

Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

  • Business Name: Classic Wood

  • Website: www.classicwood.in

  • Phone / WhatsApp: +91 93517 48879

  • Email: helpclassicwood@gmail.com

  • GST Number: 08HLYPP0017E1ZT

  • Address: 7, Road Number 5, RIICO, Industrial Area, Churu, Rajasthan – 331001, India

  • Working Hours: Monday – Saturday, 10:00 AM – 7:00 PM (IST)