1. Information We Collect
We collect several types of information to provide and improve our services to you:
Personal Data: When you purchase furniture, register an account, or contact us, we may ask for personally identifiable information, including your name, email address, phone number, shipping address, billing address, and GST number (if provided for business billing).
Payment Data: All payments are processed securely through our third-party payment gateways. Classic Wood does not store your credit/debit card numbers or bank account details on our servers.
Log Files: Like most websites, we collect standard log files when you visit our site. This includes IP addresses, browser type, Internet Service Provider (ISP), date/time stamp, and referring/exit pages.
2. How We Use Your Information
We use the collected information in various ways, including to:
Process, pack, and ship your solid wood furniture orders.
Send you order confirmations, tracking updates, and invoices (with GST details).
Understand and analyze how you use our website to improve user experience.
Respond to your customer support queries or WhatsApp messages.
Prevent fraudulent transactions and enhance website security.
3. Cookies and Web Beacons
Classic Wood uses ‘cookies’ to store information about visitors’ preferences and the pages on the website that the visitor accessed or visited.
This information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
You can choose to disable cookies through your individual browser options.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We only share data with trusted partners required to run our business:
Logistics Partners: To deliver your heavy furniture to your address.
Payment Gateways: To process secure online payments.
Government Authorities: Only when required by law or to comply with GST invoicing regulations.
5. Data Security
The security of your data is important to us. We use standard security protocols (like HTTPS/SSL encryption) to protect your personal details during transmission. However, please note that no method of transmission over the Internet is 100% secure.
6. Your Data Rights
You have the right to request access to the personal data we hold about you, request corrections to any incorrect information, or ask us to delete your account data (except data we are required to retain for legal, tax, or administrative purposes).
Contact & Business Information
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:
Business Name: Classic Wood
GSTIN: 08HLYPP0017E1ZT
Email: helpclassicwood@gmail.com
Phone: +91 93517 48879
Address: 7, Road Number 5, RIICO, Industrial Area, Churu, Rajasthan – 331001