Shipping Policy – Classic Wood

Welcome to Classic Wood. We are committed to delivering your premium solid wood furniture safely, securely, and within the promised timeframe across India.

1. Delivery Areas & Locations

We deliver our high-quality solid wood furniture to major cities and towns across India.

  • All orders are dispatched from our central warehouse in Churu, Rajasthan.
  • If your delivery address is in a remote or rural area, please contact us before placing the order to confirm availability.
  • 📞 +91 93517 48879
  • 📧 helpclassicwood@gmail.com

2. Shipping Charges

✅ FREE SHIPPING on all orders across India.

  • No hidden charges.
  • Any applicable charges will be clearly shown on the checkout page before payment.

3. Order Processing & Dispatch Time

  • Standard Orders: Dispatched within 7–10 working days after order confirmation.
  • Custom / Personalized Furniture: Production and dispatch may take 7–15 working days. We will keep you updated via email or WhatsApp.

Note: All furniture undergoes strict quality checks before dispatch to ensure you receive the best product.

4. Estimated Delivery Time

After dispatch, delivery time depends on your location:

  • 📍 North India → 4 to 7 working days
  • 📍 West & Central India → 5 to 8 working days
  • 📍 South & East India → 7 to 12 working days

⚠️ Note: Delivery timelines are estimates and may vary due to logistics issues, extreme weather, or public holidays.

5. Delivery Process & Safety

  • Furniture is shipped through specialized surface logistics partners — Bluedart and Delhivery.
  • Delivery is made to the ground floor of your premises. Higher floor delivery may require separate coordination.
  • Please inspect the external packaging carefully before signing the delivery receipt.
  • If packaging appears damaged, note it on the delivery receipt before accepting.

6. Order Tracking

  • After dispatch, you will receive a Tracking ID via email or WhatsApp.
  • You can track your order in real-time on the courier partner’s website.
  • For tracking help, contact us: 📞 +91 93517 48879 📧 helpclassicwood@gmail.com

7. Damaged or Lost in Transit

If your furniture arrives damaged:

  • Report immediately at the time of delivery OR within 48 hours.
  • Take photos/video of the damage and send to us.
  • Contact us: 📞 +91 93517 48879 📧 helpclassicwood@gmail.com

We will resolve the issue as quickly as possible at no extra cost to you.

8. Important Notes

  • Delivery may be delayed during festive seasons or peak periods.
  • Please ensure someone is available at the delivery address to receive the heavy furniture.
  • Customized orders cannot be cancelled once production begins.

Need Help? Contact Us

🏢 Classic Wood
📍 7, Road Number 5, RIICO, Industrial Area, Churu, Rajasthan – 331001
📞 +91 93517 48879
📧 helpclassicwood@gmail.com
🌐 https://classicwood.in